In the current economic climate we all need to differentiate ourselves from our competitors with the quality of our service. Everyone has the need to work smarter, with the resources we have, to achieve national standards and our business goals.
Book your place on our Awareness Workshop today to find out how Customer Service Excellence can help you achieve these goals plus much more!
Date:
- New dates to be announced shortly, please register your interest for upcoming sessions via Lesley Doyle at ldoyle@i-dg.co.uk or 0844 4068008
Price:
- £25 + VAT per delegate or £40 + VAT for two delegates
Includes Refreshments and Networking Lunch
Whilst addressing the basic service issues of effective processes and policies, Customer Service Excellence can take your achievements to the next level and move your good, well-established service levels to excellent customer care.
To Book Your Place
Contact Lesley Doyle at ldoyle@i-dg.co.uk or 0844 4068008
To help delegates develop new approaches to improving their customer service.
By the end of the workshop delegates will understand:
- The principles of Customer Service Excellence
- The drivers of today’s service demands
- The need to develop true insight into your customer