Lexcel is a quality standard awarded by The Law Society for the legal sector.
Written specifically for the legal profession, it allows any type and size of practice to undergo independent assessment to certify that mandatory Lexcel Practice Management Standards are being met.
In the current climate for legal services there is a growing need to provide a quality service to your clients and gain a marketing advantage amongst your competitors.
Failures in administration and service delivery tend to lead to most complaints and claims against solicitors, particularly in the areas of casework and communication with clients. This coupled with the increasing pressures to meet and comply with certain legislative provisions, means that Lexcel will provide practices with the framework to take preventative action.
The Benefits
Working with Lexcel, your practice is likely to benefit in a variety of ways including:
- establishing a framework to meet compliance requirements e.g. solicitors’ code of conduct 2007
- improved marketability to prospective clients
- improved client care
- reduced conflict of interest
- ensuring solicitors have the appropriate skills, knowledge and training to carry out their work – helping to reduce mistakes
- improved supervision of staff and management efficiency
- assistance with Best Value Compliance for local authorities
Lexcel Success Story – Pannone LLP
Pannone LLP is a full service law firm with clients split almost equally between businesses and private individuals. With roots that can be traced back as far as 1852, the firm now has 355 lawyers, 110 partners and a total staff of 700 who all work within specialist teams focusing on the niche work carried out by their department.
They are based centrally at our office on Deansgate in Manchester city centre and from here they serve clients throughout the North West, as well as nationally and internationally.
They are recognised by both The Legal 500 Guide and The Chambers Guide to the Legal Profession as one of the leading North West law firms and have many Partners who are considered to be ‘leaders in their field’.
Read their case study here.
Next Steps
At idg we are committed to working with organisations of all sizes and sectors to improve performance, develop and grow – and we can help you to explore Lexcel as a way to do just that.
Whether you are looking for in-house training around the framework, advisory and implementation support or a third party self assessment or diagnostic, do not hesitate to get in touch to arrange a free initial visit.